Water Infection Treatment

Service reviewed by Aans Memon, GPhC-registered pharmacist (GPhC - 2085817)
Urinary Tract Infection - 1
Urinary Tract Infection - 2
Urinary Tract Infection - 3
1

Find a Pharmacy

Search by postcode, pick your preferred location

2

Consultation

Speak with a qualified pharmacist

3

Treatment

Same-day when clinically appropriate

NHS assurance pending: NHS Pharmacy First service delivery is blocked pending assurance evidence. This page must not be used to claim NHS-assured IT status, NHSBSA/MYS submission, live GP Connect Update Record integration, or completed automated GP record updates. NHS Pharmacy First funding and prescription-charge wording is unavailable until assurance evidence is verified.

Urgent or emergency symptoms

If symptoms are severe, rapidly worsening, or you need emergency help, call 999. If you are unsure what to do next, use NHS 111 for urgent medical advice.

Understanding Urinary Tract Infections

Uncomplicated UTI

Most Common

Lower urinary tract infection. Responds well to antibiotics. This service treats uncomplicated UTIs.

Recurrent UTI

3+ Per Year

Requires GP assessment. Not suitable for this service. May need further investigation.

Complicated UTI

See GP or A&E

Kidney infection, fever, severe pain. Requires urgent medical attention. Call 111 or visit A&E.

When to Use This Service

This NHS service is designed for women aged 16-64 experiencing uncomplicated UTI symptoms for the first time or occasionally. The pharmacist will assess your symptoms and provide appropriate treatment, including antibiotics if needed. If you are pregnant, have recurrent UTIs, kidney problems, or severe symptoms, you should see your GP instead.

Common UTI Symptoms

If you are experiencing any of these symptoms, the pharmacy UTI service can help.

01

Burning Sensation

Pain when urinating

02

Frequent Urination

Needing to go often

03

Urgency

Sudden strong urge

04

Cloudy Urine

Change in appearance

05

Strong Smell

Unusual odour

06

Blood in Urine

Pink or red tinge

07

Pelvic Pain

Lower abdominal discomfort

08

General Unwell

Tiredness and malaise

Preventing Future UTIs

01

Stay Hydrated

  • Drink plenty of water daily
  • Aim for 6-8 glasses per day
  • Dilutes urine and flushes bacteria
  • Do not hold urine for long periods
02

Good Hygiene

  • Wipe from front to back
  • Shower rather than baths
  • Avoid harsh soaps and douches
  • Keep genital area clean and dry
03

Clothing Choices

  • Wear cotton underwear
  • Avoid tight-fitting trousers
  • Change out of wet clothing promptly
  • Choose breathable fabrics
04

After Sexual Activity

  • Urinate soon after intercourse
  • Clean genital area before and after
  • Stay well hydrated
  • Consider barrier contraception
05

Cranberry Products

  • May help prevent recurrence
  • Choose unsweetened juice or supplements
  • Not a cure for active infection
  • Consult pharmacist about dosage
06

When to Seek Help

  • Recurrent infections (3+ per year)
  • Symptoms persist despite treatment
  • Fever or severe pain develops
  • Blood in urine

Who Can Use This Service?

Eligible

  • Women aged 16-64
  • Symptoms of uncomplicated UTI
  • First or occasional UTI
  • Registered with a GP in England

Not Eligible - See Your GP

  • Men (should see GP)
  • Pregnant women
  • Recurrent UTIs (3+ per year)
  • Kidney disease or immunocompromised
  • Symptoms lasting more than 7 days

If you are pregnant, have recurrent UTIs, kidney problems, diabetes, or a weakened immune system, please see your GP instead of using this service.

What to Expect During Your Consultation

1

Private Consultation

Confidential discussion about your symptoms in a private room

2

Symptom Assessment

Pharmacist evaluates your symptoms and medical history

3

Treatment Decision

Antibiotics prescribed if appropriate, or alternative advice given

4

Immediate Relief

Collect antibiotics immediately and get prevention advice

Key Benefits

No GP appointment needed
Antibiotics provided immediately
Private consultation room
Fast relief within 24-48 hours

Frequently Asked Questions

Everything you need to know about weight management treatment

Eligibility & Access

Women aged 16-64 with symptoms of an uncomplicated UTI are eligible. The service is not suitable for pregnant women, those with recurrent UTIs, or those with kidney disease.
This NHS service is specifically for women. Men with UTI symptoms should see their GP as male UTIs often require different treatment approaches.

2 questions in this category

Get Fast Relief from UTI Symptoms

No need to suffer or wait for a GP appointment. Visit your local pharmacy today.

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Assurance pending
Pilot

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Clinical content is not an NHS-assured service route
No NHSBSA/MYS claim submission by Fylo
No live GP Connect Update Record integration
Use only with an approved pilot instruction or manual support route

NHS Pharmacy First funding and prescription-charge wording is unavailable until assurance evidence is verified.